Work Orders
Work Orders (Routine/Non-Emergency Maintenance Repair Work Orders):
KHA’s Maintenance Department Facility is located at 1915 W. 4th Place * Kennewick, WA.
To submit a routine (and) non-emergent work order, please call KHA’s maintenance department at
(509) 586-8576, Ext. 113 (or) Ext. 100, Monday through Thursday, 7:30 AM – 12:00 PM, 12:30 PM – 6:00 PM.
To submit after-hour emergency repair work order, please call KHA’s After-Hour Emergency Work Order number at (509) 521-1027.
Emergency Work Orders:
Washington State Landlord Tenant Laws have specific timeframes which a landlord must take action to begin repairs once having received written notice from a tenant that repairs are needed and requested.
Emergency Work Repairs:
- Not more than 24 hours where the defective condition deprives the tenant of hot or cold water, heat or electricity, or is imminently hazardous to life.
- Not more than 72 hours where the defective condition deprives the tenant of the use of a refrigerator, range and oven, or a major plumbing fixture supplied by the landlord.
- Not more than 10 days in all other cases. Keep in mind “all other cases” must be a defined landlord duty under the law RCW 59.18.060.
Developments Receiving KHA’s Maintenance Department Services:
KHA’s Maintenance Department provides services to its Public Housing Development units & privately owned & operated Section 8 Development units listed below.
- Sunnyslope Homes – 1, 2, 3, 4 bedroom multi-family duplex units
- Keewaydin Plaza – 1 bedroom units for elderly and disabled households, a 7-story hi-rise building
- Mitchell Manor – 2 bedrooms, 100% ADA multi-family units in Kennewick, WA
- Lilac Homes – 0, 1, 2, 3 bedroom micro home units
- Nueva Vista I & II – 1, 2, 3 bedroom multi-family units